People are being urged to claim a £150 DWP payment when the scheme reopens in October. There are around three millions households who can claim the Warm Home Discount.
It is a £150 credit on energy bills to help people with winter heating costs. It is available to people on low incomes or those in receipt of Pension Credit. Letters will start to go out to eligible people within the next few weeks.
A spokesperson for heating experts Your NRG said: "With the Warm Home Discount Scheme reopening in October, around three million households are expected to benefit, according to the Department for Work and Pensions (DWP). The scheme provides a £150 credit on electricity bills to those on low incomes or receiving Pension Credit, offering much-needed relief during the colder months.
"Importantly, this money is paid directly to the energy provider, not to the individual, ensuring the credit goes towards reducing energy costs. Eligibility rules changed in 2022, meaning some people who previously qualified may no longer be eligible, while others might now need to apply if they don’t automatically receive the discount. It's crucial that households check their energy provider’s website to confirm when the scheme opens and if they need to take any action.
"If your supplier provides both gas and electricity, you may even be able to apply the £150 to your gas bill instead – just check with them once the scheme is live. For those using Pay As You Go or Prepayment meters, the support will come as a voucher that can be used to top up your meter.
"This ensures that even customers not on credit accounts can still access this critical help. Additionally, people in Scotland should be aware of the £58.75 Winter Heating Payment and the £151.50 Child Winter Heating Payment, which could provide further support to low-income and disabled households."
How to find out if you're eligible for DWP Warm Home Discount
The experts at Your NRG added: “If you’re eligible, you should receive a letter between October and January 2025 explaining your status and whether you need to take further action. If you haven't received this letter by January, check with your supplier or the WHD helpline. Don’t wait until it’s too late, as you may miss out on the £150 credit if action isn’t taken by February 28, 2025.
"With the energy price cap set to rise by 10% in October, it’s more important than ever to ensure you’re accessing all available support. For those relying on the Guarantee Credit element of Pension Credit or facing high energy costs on a low income, this scheme could be a lifeline. Make sure to check the eligibility criteria and reach out to your provider to confirm your status."
Explaining the scheme, the DWP said: "The Warm Home Discount Scheme is a one-off £150 discount off your electricity bill. If you’re eligible, your electricity supplier will apply the discount to your bill. The money is not paid to you.
"You’ll usually get the discount automatically if you’re eligible. You only need to apply if you’re on a low income in Scotland - contact your energy supplier to apply.
"You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity and you’re eligible. Contact your supplier to find out."
